Returns & Refunds
For hygiene and safety reasons, opened or used cosmetics may not be eligible for return unless the item is defective, damaged in transit or incorrect.
Damaged or incorrect items
Contact us promptly with your order details and clear photographs of the item and packaging. Our team will review the request and guide you through the next steps.
Refunds
Approved refunds are processed using an appropriate method based on the original payment and order circumstances.